Account Managers

Excellent account management: Helping you get the most out of our platform.

Whose sole mission is to get you better results! Our clients, and a large number of trust pilot reviews, tell us that our account management is one of the main reasons they love working with us, and who are we to argue?


Dedicated account managers

We build on the excellent service and advice provided by our onboarding team team and layer on best practice and strategic support through our dedicated account management team.

We know that their knowledge and expertise in digital marketing can only help our clients to improve and transform their digital marketing results.

Email Maturity Model

We use our industry-leading Email Maturity Model to help our clients plan their digital strategy, and to determine their actions and goals.

Working with our clients, we’re able to plot where they currently sit on the maturity scale and then map out plans and objectives that will help them to move up the scale and onto the next level of email maturity.

It doesn’t matter what level of marketing sophistication your company is currently at, because we work together to define the steps required to improve the maturity of your marketing strategy and tactics.


Looking for help to get the most of your marketing?

Get in touch

Face to Face meetings twice a year

Seeing your Customer Success Manager at least twice a year is essential to your success. In these meetings your account manager will review your campaigns and actions, before offering suggestions, advice and insight into how you can improve. These reviews will incorporate your email marketing strategy, email deliverability, list health, marketing and plenty of insight on how to streamline your operations to drive the best results.

Monthly review of actions

Once a month your account manager will schedule a call to review actions. This helps us ensure pace of delivery. It is also the perfect opportunity to raise questions you have with your campaigns and also to gain feedback on how your past campaigns have performed and if there are some quick wins to be had.


Skills for success

Product proficiency

Go deeper, become an expert and get the most from our products

Master your craft

Resources to help you and your team become better marketers

Online and In-person

A range of online and classroom options depending on your needs

Best practice

Sharing experience from thousands of campaigns and projects

Expert services

Need more help? Our expert services are on-hand

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