Case Study: Videoland
Videoland is the one-stop shop for the best home-grown entertainment, with live TV, concerts and sporting events. Watching can be done anywhere and anytime, with four screens simultaneously. With more than 1.2 million subscribers and a new load of content every week, customer service is hugely important. Service has to be fast, simple and accessible.
Interactive chatbots on WhatsApp and smart AI are therefore an integral part of the service strategy. This is how Videoland offers their customers the best possible support with Spotlert Engage.
Read our privacy and cookie policy to see how we will process the data you provide.
Thank you!
We’ve just sent you an email with your download! If you haven’t verified your email address with us before, you’ll get an email asking you to do so.
Once this is done, please keep an eye out for an email from amy.johnson@spotlerresources.co.uk – If you are feeling kind, add us to your whitelist.
Happy reading and make sure you check out our best practice seminars.
Data Processing
Going forward we will be processing your Personal Information under Legitimate Interest, you will receive any specific piece(s) of information you requested, as well as allowing us to send you appropriate and useful communications. To review these communications and update or opt-out of our emails, please take a look at our privacy and cookie policy.