Case Study: DPD

The difficult thing about online reviews is that they are often only given when a customer has complaints. However, by making smart use of transactional e-mail, DPD Parcel Service provides a huge boost in customer satisfaction and positive reviews about its service. In this case study,  you can read how real-time emails help DPD to get more satisfied reviews.

DPD  uses Spotler SendPro to send these emails.


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